Product Information

What makes Indus Harvest products different?

Our condiments are handcrafted in small batches using traditional recipes and premium Australian ingredients. We use no artificial preservatives, colours, or flavours - just pure, honest ingredients that create authentic, memorable flavours.

Are your products gluten-free?

Yes! All our products are naturally gluten-free. We never use gluten-containing ingredients in our recipes.

Do your products contain allergens?

Some products may contain common allergens such as nuts, seeds, or mustard. All allergens are clearly listed on our product labels. Please read labels carefully before consuming.

Are your products suitable for vegans/vegetarians?

All our products are 100% vegetarian. Please note that some products may contain yogurt, so they are not suitable for vegans. Check individual product descriptions for specific ingredients.

What is the shelf life of your products?

All our products are made to order for ultimate freshness. Once you receive them, please refrigerate and consume within 6-7 days for the best quality and fresh flavours.

Shipping & Delivery

Do you deliver to Melbourne?

Yes! We currently deliver within Melbourne. Our products are made to order and delivered fresh to your door.

How long does delivery take?

Since all our products are made to order, we can deliver within 2 days of your order. This ensures you receive the freshest possible chutneys!

How much does shipping cost?

Standard shipping is $9.95. Express shipping is $19.95. Free shipping on orders over $75.

Can I track my order?

Yes! Once your order ships, you'll receive a tracking number via email. You can use this to track your delivery progress.

What if my order arrives damaged?

We package all orders carefully, but if your products arrive damaged, please contact us within 48 hours with photos. We'll arrange a replacement or refund immediately.

Orders & Returns

Can I modify or cancel my order?

Please contact us as soon as possible if you need to modify or cancel your order. If the order hasn't been dispatched yet, we'll be happy to help. Once shipped, modifications aren't possible.

What if I'm not satisfied with my order?

If there's any issue with your order or you're not completely satisfied, please contact us at hello@indusharvest.com.au and we'll work with you to make it right.

Usage & Storage

How should I store my products?

Before opening, store in a cool, dry place away from direct sunlight. Once opened, refrigerate and keep tightly sealed. Always use a clean spoon to avoid contamination.

What are some serving suggestions?

Our condiments are incredibly versatile! Use them with cheese boards, sandwiches, grilled meats, roasted vegetables, or as a marinade base. Check our Instagram @indus.harvest for recipe inspiration!

How spicy are your products?

We offer a range from mild to medium heat levels. Most of our chutneys are mild to medium, perfect for everyday enjoyment. Product descriptions include specific heat level information.

Wholesale & Other

Do you offer wholesale pricing?

Yes! We work with cafes, restaurants, and retailers. Please contact us at hello@indusharvest.com.au with details about your business and order volume for wholesale pricing.

Are gift sets available?

Yes! Our gift sets are made to order and can be customized with your choice of condiments and accompaniments. Perfect for gifts, corporate hampers, or special occasions. Contact us to create your custom gift set!

Do you offer subscriptions?

Yes! We offer subscription options for regular deliveries of your favorite chutneys. Contact us to set up a subscription plan that works for you.

Can I buy your products in stores?

Currently, we're primarily online-based. If you're a retailer interested in stocking our products, please get in touch!

How can I stay updated on new products?

Subscribe to our newsletter at the bottom of our homepage, and follow us on Instagram @indus.harvest for new product launches, recipes, and special offers.

Still Have Questions?

We're here to help! Get in touch with our friendly team.

Contact Us

Your Cart